The shipping fee varies depending on location. If you would like to know the shipping fee before making a purchase, you can fill out your order and checkout without paying for the order. The shipping fee will be visible. If you have troubles during the checkout, please contact us. If you are interested in bulk orders outside of Europe, please contact us via the contact form on this page.

The delivery time is normally 2-7 working days within Europe and 3-9 days outside of Europe.

The shipping is delivered through a third-party distributor (currently PostNord). If the shipping is not delivered within the estimated time frame, please contact us via the contact form on this page and we will do everything to track and force the shipping or send a new package if necessary.

Delivery notifications depends on your local distributor. You should typically receive an text message or e-mail as notification from your local distributor. If you have not received a text message or e-mail within the estimated time period, please contact us via the contact form on this page.

All orders can be tracked. If you’d like a tracking number, please contact us after your order is placed via the contact form on this page.

You should receive an order confirmation to your e-mail. If you did not receive an order confirmation, please check if the payment were processed correctly (e.g. via bank statement). If you have further troubles with an order, please contact us via the contact form on this page.

If you did not receive an order confirmation, please check if the payment were processed correctly (e.g. via bank statement). If you have been charged, please contact us via the contact form on this page. If you were not charged, please make a new order. If you have troubles making an order, please contact us via the contact form on this page.

All products purchased from our website can always be returned within 30 days of receipt of the product. The product must be unused and in the same condition as when it was received. The product must be intact in its original packaging. Your purchase is refunded when (non damaged) packages and products have been received by us. Please note that as a customer you may be subject to shipping costs when you return your package to us. To make a return – please contact us via the contact form on this page.

If you have not received your parcel within the estimated time period, please contact us via the contact form on this page and we will make everything we can to trace and force your order.

You can regret your order if it has not been shipped. If you have not received an e-mail saying the order has been shipped, please contact us via the contact form on this page to cancel your order and will will make a full refund.